Effective date: September 24, 2026
Last updated: September 24, 2026
These Terms of Service (“Terms”) govern access to and use of outdoorandexteriorservices.com and the related directory, forms, listings, memberships, communications, and services provided by Outdoor and Exterior Services (“O&E,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
You must be at least 18 years old and legally capable of entering a binding agreement to use the Services. If you use the Services for a company or other organization, you represent that you have authority to bind that organization to these Terms.
O&E provides an online directory and information service intended to help homeowners discover outdoor and exterior ideas, resources, and independent service providers. We may also provide contractor applications, listings, lead-generation services, memberships, educational content, promotional opportunities, and related features.
O&E is not a general contractor, construction manager, architect, engineer, insurer, lender, or employer of listed contractors. Unless we expressly state otherwise in a separate written agreement, O&E does not perform, supervise, warrant, or guarantee contractor services and is not a party to any agreement between a homeowner and a contractor.
Directory information may be provided by contractors, public sources, or third-party platforms. Although we may review certain information, O&E does not guarantee that a listing is complete, current, accurate, licensed, insured, qualified, available, or suitable for a particular project. Labels such as “trusted,” “featured,” “elite,” or similar terms reflect O&E’s editorial, promotional, or program criteria and are not a guarantee of performance.
Homeowners are responsible for conducting their own due diligence before hiring a contractor. This may include checking licenses, insurance, references, reviews, permits, written estimates, contracts, warranties, payment schedules, and applicable government records.
If you submit a project request or ask for a contractor introduction, you agree to provide accurate information and to use contractor contact information only for legitimate project-related purposes. You are solely responsible for evaluating proposals, selecting a contractor, negotiating and signing agreements, obtaining professional advice, authorizing work, making payments, and resolving disputes with the contractor.
Contractors and business representatives agree to:
O&E may request documentation, suspend or remove a listing, reject an application, or limit access when information cannot be verified or when we reasonably believe a contractor has violated these Terms or created risk for users or O&E.
Some features may require an account. You agree to provide accurate information, keep it current, protect login credentials, and notify us promptly of suspected unauthorized use. You are responsible for activity under your account unless prohibited by law.
Certain listings, memberships, promotional placements, or other Services may require fees. Prices, billing frequency, included features, renewal terms, and cancellation rules will be disclosed at purchase or in a separate order form. Unless otherwise stated or required by law, fees are nonrefundable once a billing period or purchased service begins.
You authorize us and our payment processor to charge the payment method you provide for amounts due. If a subscription automatically renews, you may cancel future renewals using the method disclosed at enrollment. Cancellation does not retroactively refund charges already incurred unless required by law or expressly stated otherwise.
You retain ownership of reviews, photographs, portfolio materials, profile information, comments, and other content you submit (“User Content”). You grant O&E a nonexclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify for formatting, publish, display, distribute, and promote User Content for operating, improving, and marketing the Services.
You represent that you own or have permission to submit the User Content and that its use will not violate another person’s rights or any law. We may remove or restrict User Content at our discretion, but we are not obligated to monitor all content.
Reviews must reflect genuine experiences and must not contain unlawful, fraudulent, defamatory, threatening, harassing, discriminatory, obscene, private, confidential, or infringing material. Contractors may not submit or arrange fake reviews, offer undisclosed incentives for positive reviews, or retaliate against reviewers. We may moderate, decline, or remove content that violates these Terms or our platform standards.
You may not:
The Services, including the O&E name, logos, design, text, graphics, software, compilations, and original content, are owned by O&E or its licensors and are protected by intellectual-property laws. Subject to these Terms, O&E grants you a limited, revocable, nonexclusive, nontransferable license to use the Services for their intended purpose. No other rights are granted.
The Services may include information, maps, embeds, links, payment services, social-media features, advertisements, and other services provided by third parties. O&E does not control or endorse third-party services and is not responsible for their content, availability, security, terms, or privacy practices. Your use of them is governed by their own agreements.
By providing contact information, you authorize O&E to send service-related communications about your account, application, listing, project request, transaction, security, or support inquiry. Marketing emails and text messages will be sent in accordance with applicable law and the consent you provide. You may use an unsubscribe link or reply STOP to opt out of marketing messages. Message and data rates may apply.
Content provided through the Services is for general informational and educational purposes. It is not legal, financial, engineering, architectural, safety, insurance, or construction advice. You should consult qualified professionals regarding your specific project and circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” O&E DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS. O&E DOES NOT WARRANT ANY CONTRACTOR, LISTING, LEAD, REVIEW, PROJECT OUTCOME, PRICE, SCHEDULE, QUALITY, SAFETY, OR COMPLIANCE.
Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, O&E AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR PROJECT VALUE, ARISING FROM OR RELATED TO THE SERVICES, A CONTRACTOR, A HOMEOWNER, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, O&E’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS OR THE AMOUNT YOU PAID DIRECTLY TO O&E DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limitations do not apply where prohibited by law.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless O&E and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, judgments, losses, and reasonable legal fees arising from your use of the Services, User Content, violation of these Terms, violation of law, or infringement of another person’s rights. O&E may control the defense of a claim subject to indemnification, and you agree to cooperate.
You may stop using the Services at any time. We may suspend, restrict, or terminate access; remove content or listings; or reject applications when we reasonably believe it is necessary to protect users or O&E, comply with law, address nonpayment, investigate misconduct, or enforce these Terms. Provisions that by their nature should survive termination will remain in effect, including ownership, disclaimers, limitations of liability, indemnification, and dispute provisions.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Unless applicable law requires otherwise, any court proceeding arising from these Terms or the Services must be brought exclusively in the state or federal courts located in Tarrant County, Texas, and each party consents to their jurisdiction and venue.
We may modify the Services and these Terms from time to time. The updated Terms will be posted with a revised “Last updated” date. Material changes will apply prospectively, and we will provide additional notice when required by law. Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law.
These Terms and any applicable order form or written supplemental terms constitute the entire agreement regarding the Services. If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a corporate transaction or by operation of law. Headings are for convenience only.
Questions about these Terms may be directed to:
Outdoor and Exterior Services
Email: hello@outdoorandexteriorservices.com